shipping

At this time we offer shipping to US & Canadian addresses only; we are hoping to¬†offer worldwide shipping soon ūü§ěūüŹľ

ALL capsules and bundles automatically receive free shipping! Shipping will be calculated at checkout for all other items.

exchanges & returns

We want you and your babe to absolutely love your new OISTR pieces & capsules. If you encounter issues with your purchases there are a few things we can do to make it right! 

Exchanges: We're happy to offer you the option of an exchange either of the same piece in a different size/colour (if available) or of a store credit.

Returns: Once you receive your pieces, you will have 14-days to try the items on your babe and initiate a return if it's not right for you or them. Please contact us with an explanation of the issue, and the refund will be arranged. 

Reminder- we cannot take back worn, washed, or items with no tags.

All shipping costs associated with exchanges or returns will the responsibility of the customer. 

 

For any other issues or questions, please get in touch and we will get back to you within 24 hours! 

Availability